Bridging elegance and technical limitations

The challenge with this client was the following: How can we redesign an ERP platform to balance the modern look and feel of an established luxury furniture brand, but at the same time strictly adhere to the foundational framework of the software company?

Establishing goals

Following an in-depth client workshop to comprehend their unique needs and goals, we established four key criteria that would serve as benchmarks to measure the success of this project.

1. Data-driven UI
Develop a user interface grounded in data-driven UI best practices to enhance user experience and usability.
2. Rich customization
Enable rich customization options to meet the unique preferences and needs of individual users.
3. User freedom
Prioritize user autonomy, providing them with the freedom to personalize their experience within the system.
4. Holistic system
Design a comprehensive system that caters to the requirements of multiple user roles, ensuring seamless functionality and integration across the board.

Crafting synergy between scope, user needs, a design system, and UX processes

After a series of workshops with the luxury furniture brand, delving into the intricacies of their users' needs and ERP requirements. This allowed us to plan and prepare for the functional scope, essential for a seamless integration. After that, while our UX team engaged in ideating and conceptualizing the main user flows and information architecture, our UI team simultaneously crafted a design system as a response to the scope.

With both aspects completed, the moment arrived to harmoniously merge these elements into an elegant internal experience that would not only meet user needs but also reflect the brand's distinctive aesthetic seamlessly.

OUTCOME

An elegant, simple design for complex jobs

Our solution balanced a variety of complex tasks with an easy-to-use, yet flexible design. Our focus was on creating different paths for users with different jobs, like Finance, CRM, and warehouse management. This way, everyone can use the system easily, no matter their role.

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Redesigning an ERP experience to match a luxury furniture brand